Elite Restaurant Equipment

Customer Reviews

Overall rating: 4.7 out of 5 stars based on 2812 reviews.
5 Stars
76%
4 Stars
21%
3 Stars
2%
2 Stars
0%
1 Stars
0%
Excellent
Great
Good
Satisfactory
Poor

Leading Customers and Testmonials

"We purchased several Beverage-Air units for our new Quizno's location, and we have to say these guys were a pleasure to do business with. We don’t think it could have been easier."

Kelly L. (Quizno’s)
Vancouver, Canada

"Thank you so much. We went to place our order at the physical location in New York, so we can get the item same day. The staff was respectful and knowledgable and allowed for an overall great experience."

Tom A. (Pinkberry)
Brooklyn, New York

"We ordered several paper towel dispensers and were extremely pleased with the service. Everything we ordered was in stock and arrived promptly. We needed these items fast and they fulfilled our needs, couldn’t have asked for more."

Mary S. (Facebook)
Palo Alto, California

"The items we received were great, but what really impressed us was the friendly customer support. We ordered a bunch of day-to-day items for our Subway franchise. The prices we paid were very fair, and the delivery was very prompt. Everytime we called Elite Restaurant Equipment the specialist who answered the phone was friendly and knowledgable."

Mike T. (Subway)
Miami, Florida

"The products we ordered were packed well, and it was very easy for us to distinguish which products were which. EliteRestaurantEquipment.com makes it very easy for us to shop online and find what we need for our KFC franchise. The items ordered were delivered on time. We couldn’t have asked for more."

Jessica T. (KFC)
El Paso, Texas

Recent Reviews

Very pleased with quality, experience, shipping time, and company. Thank you!

Posted on 2019-12-02 15:27:47 by Regis

Perfect for our office!

Posted on 2019-12-02 15:21:32 by Elizabeth S.

Perfect for our shop! great price, fast delivery, and exactly as described! Thank you!

Posted on 2019-12-02 15:15:47 by Maryanne

Share review Embed review 8/10/2018 2 photos I was looking for a commercial sink, 24 in wide with a double compartments. Very very hard to find. But Elite had one. I saw the mixed reviews and so I held my breath. I initially called their offices and talk to a representative.... asked about delivery time and he estimated about 2 or 3 days. So I pulled the trigger but really wasn't sure what to expect. The item arrived just as he said and it was well packed. It literally took us 10 minutes to get it out the box... So having said that, there was not a blemish on it. It's a well-built sink, stainless steel is beautiful, the sinks are deep at 13 in which for 24 inch sink again I think is a rare find. I actually installed it in my shed but since I live down south it will also double as a prep sink for our craw fish boils. I am extremely extremely pleased.

Posted on 2019-12-02 15:10:13 by C.K.

This was for my home so I put it in the garage, as a commercial unit it looks fine. My only complaint is that the manual was only 4 pages. I will contact Universal and Elite to see if I can get additional Info, having a little problem with water condensation and would like to see what I could do to adjust the refrig.

Posted on 2020-08-22 08:07:42 by Roger

This is a good sink for the money. 304 stainless was important to me. Be aware that this sink gas a flat bottom and will collect water. Only the more expensive models have tapered pans for drainage.

Posted on 2019-11-28 08:54:26 by Robert Feldman

Very Nice product, but getting parts online is a bit difficult. Would like a breakdown and parts ordering online if possible. The product is a tad noisy, but a workhorse none the less. Keeps nice and cold even in the muggiest of weather in St Louis. Does not do too well with condensation on the front doors, gathers around doors and seals so much there is a puddle of water. Would recommend this product even with the drawbacks.

Posted on 2020-03-29 17:04:15 by Richard West

Our deli chain ordered six of these coolers for each our locations. Five out of six showed up in perfect condition, one came with some dents on the side. They told me that the shipment was insured and that they could either offer me a partial refund or a brand new replacement. We chose to get a brand new one since it is on display for all of our customers. The new item was delivered in two days without any headache. I'm actually glad we went through this because now I know I could trust them. So far the machines are working perfectly.

Posted on 2019-11-20 12:47:15 by Gail Logan

Noticeably more interior space than the freezer we used to have. Our's is fully packed with product, and the temperature always stays within range. Will purchase for other locations.

Posted on 2019-11-20 12:39:57 by Kellie Stevens

Noticeably more interior space than the freezer we used to have. Our's is fully packed with product, and the temperature always stays within range. Will purchase for other locations.

Posted on 2019-11-20 12:39:57 by Kellie Stevens

I ordered my first one four years ago and my second one two years ago. Both of them still work as well as they did when we just received them. Ordering my third one today.

Posted on 2019-11-20 10:33:43 by Shane Dunlap

I use this depositor in three locations and can confidently say that the 8504022 has produced consistent results for the last four years.

Posted on 2019-11-20 10:27:27 by Elinor Jacobson

The shelf is of good quality. We had to adapt as the side mounting did not work as informed, but we managed to install it and it is pretty handy to have our containers accessible.

Posted on 2019-11-12 22:22:39 by FN

Its just a glass door

Posted on 2019-10-29 08:44:19 by Yohan

excellent free delivery. easy to assemble. high quality stainless steel. couldn’t be happier.

Posted on 2019-10-24 20:43:46 by john gorgone

The thunder group plastic wine glasses are perfect! We use them on the deck & on the boat. No more broken wine glasses! Absolutely love them!

Posted on 2020-06-15 19:16:59 by Kathy Reichenbach

Great equipment!!!

Posted on 2019-10-11 17:47:47 by Steve

Needed this for Grade A wash station. It's just what we needed at a better price than anyone else. Took a few days to get it shipped but it came with no issues.

Posted on 2019-09-18 10:21:48 by Christy

This parcel came on a pallet, easy to handle and none of the legs or strainer basket was missing. I was able to complete task without waiting for something that was lost in shipping- great product too.

Posted on 2019-09-04 17:36:17 by Pierre Morton

Unit arrived packed perfectly. Will definitely buy again.

Posted on 2019-08-16 18:49:38 by Mark M

I used these shelves in our outdoor kitchen. Very steady, added an enhanced professional outdoor kitchen effect we we were going for. Well built. Very happy I found them.

Posted on 2019-07-30 17:55:34 by Dave

Sorry equipment. Efficient company. I was in and out of there just like I wanted to be.

Posted on 2019-07-30 08:48:20 by Mychal Rivera

I love this stainless steel shelf. I order the hard, squared edge which fits my decor in my laundry room great. I had a laminated shelf that I had replaced twice and was looking for a better, long term solution. The wrong shelf was accidentally sent but Felipe, an Elite Restaurant Equipment representative, took matters into his own hands. He personally got involved to ensure the correct shelf was sent. Another issue developed when the delivery company claimed the shelf had arrived but it had not and I did not hesitate to get Felipe involved. The correct shelf finally did arrive the next day, it was an error on the delivery company's side, and I love it! It is a simple design but highly effective, durable and the perfect size for my needs. Thank you Elite Restaurant Equipment but especially Felipe!

Posted on 2019-07-25 13:32:14 by nTHEno

We like the quality, with the exception of the fact that the water sits along the sides. There are no channels in the bottom directing water to the center drain. I need a squeegee to move water to the drain. It looks great in my home's laundry room.It's certainly a step up from a molded utility tub, and less expensive than a vintage laundry sink. However, my husband said the installation was challenging, as the fittings are for a commercial installation. He ended up at a Plumbing supply store to get what he needed. BTW, there were no directions whatsoever for the faucet or sink, and no warranty info.Obviously, for restaurant use they should have add the channels so there isn't standing water.

Posted on 2019-07-24 20:32:28 by Dabs

I want to say I was very impressed with the customer service. I contacted them twice after ordering my refrigerator and I was pleasantly surprised when a human answered the phone on both occasions!

Posted on 2019-07-15 00:37:37 by Angie